We are seeking positive, service-oriented, energetic, hard-working, problem solving individuals with a genuine passion for the BAYSHORE FIT brand and community. Does that describe you?
RESPONSIBILITIES:
- Greets all BAYSHORE FIT members by name, tours prospective members, and controls the front desk experience.
- Supports sales and marketing initiatives including signing up new members, calling prospects, following up with leads and drop ins.
- Answers phones in a professional manner and takes appropriate messages.
- Maintains a positive attitude and takes initiative to problem solve.
- Works as a cohesive team with all staff members to ensure efficiency and camaraderie.
- Assists with the training and coaching of new hires for the front desk staff team.
- Maintains cleanliness of the front desk area and bathrooms.
- Monitors Check ins to identify delinquent accounts as well as missing contact info.
- Assists management in ad hoc studio tasks, including inventory of supplies.
- Provides social media support.
- Maintains product knowledge for all studio retail operations and promotions.
- Maintains neat appearance, wears Bayshore Fit uniform.
- Participates in staff meetings.
REQUIREMENTS:
- A positive, can-do attitude. You bring the energy.
- Customer service or hospitality experience. Exceptional customer service skills.
- Excellent communication and problem solving skills.
- Excellent organization skills with timely response times to emails (less than 24 hours).
- Social media savvy.
- Able to work a non-traditional schedule such as early mornings, late evenings, weekends, and holidays.
- Available to work 3 or more 4-hour shifts per week.
- Must arrive on time for shifts.
- Must have High School diploma.
PHYSICAL REQUIREMENTS:
- Can participate in the fitness classes in order to maintain an authentic familiarity with the studio and clientele.
- Able to use cleaning products and cleaning tools on a regular basis.
